J. Keith Milford

Senior Software Engineer

keith.milford@protonmail.com - 901-610-6512 - LinkedIn: linkedin.com/in/jkeithmilford

Professional Summary

Senior Software Engineer with 25+ years experience designing and modernizing enterprise-scale platforms across logistics, warehouse automation, material handling, and finance, including roles at three Fortune 500 companies and St. Jude Children's Research Hospital. Proven track record of setting technical direction and empowering multiple teams through reusable tooling, abstractions, and architectural standards. Known for mentoring engineers and raising organizational engineering maturity. Deep expertise in .NET ecosystems, event driven distributed systems, data-intensive apps, and domain-driven design.

Skills

.NET, C#, Angular, TypeScript, SQL Server, Oracle, EF Core, LINQ, ADO.NET, Microservices, Distributed Systems, REST APIs, Messaging (MassTransit, RabbitMQ), Domain-Driven Design (DDD), CQRS, MediatR, Event-Driven Architecture, VS Copilot GPT / Claude, Git, Azure DevOps, Docker, Elasticsearch, Kibana, SOLID Principles, Design Patterns, TDD

Professional Experience

International Paper - Senior Software Engineer 03/2019 - Present | Remote

• Lead Engineer for IP's mission-critical logistics platform supporting forecasting, warehouse automation, delivery optimization, and inventory minimization across all IP paper mills, enabling precise shipment loading and dispatch.
• Redesigned the process of updating real time data on users' Shipment List grid using SignalR with a high-throughput shipment microservice that reduced wait time from several seconds to instantaneous responsiveness.
• Created a bulk-data abstraction combining Oracle array binding with EF mapping, enabling teams to process thousands of records per operation instantly with minimal code.
• Developed an Angular front-end framework enabling users to inquire and modify product attributes, establishing the template adopted by the team to implement consistent inquire/modify workflows for additional entities such as shipments and vehicles.
• Built a data-driven Angular grid component capable of rendering database views with no custom UI logic, eliminating thousands of lines of code and accelerating feature delivery across multiple teams.
• Led the modernization of the Angular codebase by designing the system's first typed forms, establishing a pattern for migrating untyped forms, eliminating technical debt, and aligning the application with current Angular standards.
• Served as remote technical lead and mentor, influencing engineering practices across the team through guidance on DDD, CQRS, and SOLID principles, resulting in improved architectural consistency and reduced defect rates.

Shelby Systems - Senior Software Engineer 08/2015 - 03/2019 | Cordova, TN

• Developed secure, compliant payment-processing features supporting online donations.
• Delivered a web-based ACA compliance site used by employers to meet federal requirements.
• Re-architected a legacy PDF tax-form generation service in two weeks, reducing the codebase from 27,000+ lines to less than 1,000 while vastly improving reliability and maintainability.
• Designed a web-based configurable ad-hoc reporting system that empowered non-technical users to create complex reports via drag-and-drop, reducing reliance on engineering for custom reporting.
• Contributed broadly across a full-featured, multi-module accounting platform, providing architectural guidance and code-level leadership.

St. Jude Children's Research Hospital (ALSAC) - .NET Engineer III 03/2014 - 08/2015 | Memphis, TN

• Designed and maintained high-volume SSIS integrations exporting thousands of financial transactions per hour into Oracle Financials.
• Ensured real-time data integrity by synchronizing 100+ tables across enterprise systems with strict accuracy and audit requirements.

Hardhat Inc. - Lead Software Engineer 10/2013 - 03/2014 | Memphis, TN

• Led modernization efforts for a legacy construction job-cost accounting system, improving maintainability and performance.
• Mentored junior engineers through structured weekly sessions focused on object-oriented design, code quality, and professional growth.

Early Career Highlights

• Federal Express: Built the core business-rules library used to validate every package shipped for a decade.
• Hilton Worldwide: Implemented transaction handlers supporting guest room charge processing operating in all Hilton owned hotels and inns.
• First Mercantile: Developed features for enterprise 401(k) management web platforms.
• First Horizon: Enhanced a large-scale messaging service for schools, deployed to 650+ schools statewide and handling millions of calls annually.

Education

State Technical Institute at Memphis